State Farm® Insurance Agent Dale Parker

"Dale and James have provided excellent service and recommendations for my life, auto, and home insurance needs for more than 20 years. It’s a pleasure working with them."

"Always appreciate the help and quick responses. I've been insured through these guys for a decade, and have a personable relationship any time I pick up the phone. Through years of affordable car and renters insurance, they have recently provided a great rate for my first time home buy!"

"Our family has been with Dale for 8 years, though we hadn’t had much interaction with his office until the severe hailstorm last year when we filed our first claim. Dale is incredibly knowledgeable, resourceful, and quick to respond. I've always received excellent support whenever I have questions about claims or insurance. The same goes for James, who primarily handles our auto insurance and replies to emails within seconds. While our experiences with claims through State Farm have varied, which is beyond Dale’s office’s control, Dale steps in to expedite responses from the handling team if they take too long. He also follows up on our claims to ensure everything is progressing smoothly and making sure my questions are answered. I couldn’t recommend them more highly. However, if State Farm deems you high-risk or rejects your application, it’s beyond their control to override the system and offer a "reasonable" rate, don't blame them for that!"

"I’ve had some bad luck with very minor accidents. Less than 10 miles per hour, when I was using my car for work. Only once was another vehicle involved. It’s like pulling teeth to get a lower rate with Dale. Often it takes days to get a response and today he said he was “unwilling to do the hour’s worth of work to find out what my new insurance rate would be.” after an accident. I need this info because I need to plan my life financially. With him especially, but with State Farm in general, like someone else has said, it’s all about the money. There’s no human element and his emails don’t respond to my questions and he condescended me, except he said I was condescending him when he had infantalized me and not answered my questions as if they weren’t important. Find a different agent if you’re reading this. Doesn’t want to do what he’s paid for and he’s rude. Do better, Dale. After Dale’s response, I still stand by my review. Dale also contacted my new State Farm representative, who I am very happy with, to get them to drop me because of my honest review. That didn’t happen. Find someone else who will go the extra mile and really try to help in any way they can and have your best interest at heart no matter what. That’s my current agent."

"Needed duplicate proof of insurance cards and James had them to me before we ended our phone call."

"Very helpful and informative. Helped through my son's accident. Would higky recommend"

"I never hesitate to call when I have questions. Any time something comes up, I can email, call, or drop by and they are there. James is so nice, and always assures me things will be taken care of!"

"Top notch, have taken care of me from renters insurance to home owners insurance and everything else you can think home. I will admit I still shop around, from time to time, as one should and no one has swayed me yet"

"I have been a customer of Dale Parker’s office for going on 20 years and would recommend him without hesitation. I use Dale as a resource. When i have had questions about my insurance or even how my property value is determined from an insurance standpoint, which is really useful when insuring your home, Dale was quick and thorough with an answer. He takes time to explain things and he periodically goes over my various policies and makes recommendations for any adjustments that I should consider. Everyone needs insurance but his office’s great customer service is a bonus!"

"I have been doing business with Dale Parker and his amazing right hand man, James for years . I have my house and two cars insured through them . When all 3 of my kids started driving , they and were enrolled in the new driver program State Farm offered . .. can’t remember exact name. Dale met personally with each kid and went over the program and spoke to them as if he were talking to his own kids . I don’t have to speak to the office very often but when I do, , I feel like I’m talking to old friends. They are professional , knowledgeable and friendly . If I ask for advice , I feel like they are talking to me like I was a family member .I highly recommend Dale Parker and his team for your insurance needs."

"Great office location, and staff are very helpful. Thanks for being a good neighbor!"

"The people"

"We've been doing business with Dale Parker and his team for over 20 years. The personal service and response is amazing. It's so easy to do business with them. James is a rock star and it's always a pleasure to speak with him. It's their service that keeps me from shopping around."

"Dale Parker is great. Friendly staff and always willing to help out with any situation we are in. Highly recommend this office for your insurance needs."

"Dale is a GR8 agent and friend"

"Dale is all about the $$. Don’t expect him to have your back. Will never do business again!"

"Dale Parker and his team are outstanding. I have nothing but good things to say about them and State Farm has always taken excellent care of our insurance needs and claims."

"We have always been very pleased with Dale & his office staff. James is always so helpful and always goes above and beyond. They are GREAT!"

"I have had a great experience having Dale Parker as my agent. Dale's Office Representative, Jamie Tillitt, constantly delivers excellent customer service. If I ever have a question or need replacement cards she is always very helpful and quick in her responses. My husband was headed to the DMV and realized he didn't have a copy of his most recent card and I bet him that Jamie would respond to me before he even made it there and he didn't believe me. But sure enough . . . she did! Very impressive."

"I have been with Dale and State Farm for over 20 years. I have always been impressed with his response time to questions and he always seems to remember personal details about our family. However, when we had to file a major claim, I was pleasantly surprised at the one on one attention we received from Dale and his staff; they stood by us all the way through the claims process, talked us through the claims process and all the documentation that we would need, he personally called the claims adjuster assigned to our case and advocated for us to get a larger claim reimbursement to make sure we were made whole again. I don't know any other insurance agents out there who will work to make sure you get paid MORE! We received all the funds and services we were entitled to thanks in large part to the assistance of Dale and his staff without anyone trying to nickel and dime us. I have been thoroughly impressed and plan to continue working with Dale and his office for all my insurance needs."

"I have been with Dale Parker for sixteen years and have received ultimate service from him and his staff. I have found Jamie to be especially helpful. When handling claims for hail damage and car wrecks, they have been swift and efficient, while always looking out for my best interest. I consider State Farm to be the Cadillac of insurance. I would never go anywhere else."

"I've been a customer of Dale's for years. I recently have cashed in a life insurance policy and have waited OVER 2 months for my check and still have yet to receive it. I'm very disappointed in the customer service I've received because I'm no closer in receiving my check now than when I first decided in cashing it in. I will definitely no longer be doing business here or in the future."